Customer Service Representative

Monday-Friday 8AM-5PM

A leading producer of cement, ready-mix concrete and other innovative solutions is looking for a Customer Service Representative to join their family! You will be welcomed into a culture that promotes the company and career growth! A sustainable growing company and a great place to work. Do not miss your opportunity to work in a great culture and your chance to advance your career! Apply today. 

 Responsibilities:

• Establishes a professional working relationship with customers by listening carefully and proactively identifying concerns and providing solutions.
• Takes orders from customers with the joint objectives of booking concrete volume and negotiating schedule time and pour spacing to optimize truck demand.
• Optimizes current-day deliveries by dynamically adjusting the original schedule to respond to unforeseen adjustments in customer deliveries.
• Plans for efficient utilization of equipment by calling out the right number of trucks to balance the twin objectives of driver labor efficiency and on-time delivery.
• Uses information from drivers on-site with customers to optimize customer service.
• Works with the Sales and Administration departments to ensure all Ready Mix Administration procedures are followed, particularly with respect to project entry.
• Documents daily Key Performance Indicators to drive operational excellence in all departments.

Requirements:

• High school or equivalent.
• 1+ years of logistics and customer service experience required.
• Geographic knowledge of local areas to schedule orders efficiently based on the physical location of the job.
• Good verbal and written communication skills required.
• Ability to read, comprehend, and give out driving instructions on site.
• Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, fractions, and decimals.
• Ability to deal with problems involving a few concrete variables in standardized situations.

Benefits & Pay:

• $18.74/hr
• Paid every Friday
• Direct Deposit and/or Paycards Available
• Paid Holidays & PTO (Based on accrued hour requirements)
• Medical Coverage-Access to affordable and comprehensive group medical coverage

For more information, call or stop by our office today.
Our job is to get YOU hired (and it's free!)

327 9^th St. Sheldon, IA 51201 | (712) 324-2425

Aventure Staffing is an Equal Opportunity/Affirmative Action Employer. A drug screen and background may be required.