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Customer Service Representative

Sheldon Iowa area , IA 51201

Industry: Clerical/Office Support Job ID: 005-3765 Pay Rate: $18.74

Job Description

Customer Service Representative

Monday-Friday 8AM-5PM

A leading producer of cement, ready-mix concrete and other innovative solutions is looking for a Customer Service Representative to join their family! You will be welcomed into a culture that promotes the company and career growth! A sustainable growing company and a great place to work. Do not miss your opportunity to work in a great culture and your chance to advance your career! Apply today. 


  • Establishes a professional working relationship with customers by listening carefully and proactively identifying concerns and providing solutions.
  • Takes orders from customers with the joint objectives of booking concrete volume and negotiating schedule time and pour spacing to optimize truck demand.
  • Optimizes current-day deliveries by dynamically adjusting the original schedule to respond to unforeseen adjustments in customer deliveries.
  • Plans for efficient utilization of equipment by calling out the right number of trucks to balance the twin objectives of driver labor efficiency and on-time delivery.
  • Uses information from drivers on-site with customers to optimize customer service.
  • Works with the Sales and Administration departments to ensure all Ready Mix Administration procedures are followed, particularly with respect to project entry.
  • Documents daily Key Performance Indicators to drive operational excellence in all departments.


  • High school or equivalent.
  • 1+ years of logistics and customer service experience required.
  • Geographic knowledge of local areas to schedule orders efficiently based on the physical location of the job.
  • Good verbal and written communication skills required.
  • Ability to read, comprehend, and give out driving instructions on site.
  • Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, fractions, and decimals.
  • Ability to deal with problems involving a few concrete variables in standardized situations.

Benefits & Pay:

  • $18.74/hr
  • Paid every Friday
  • Direct Deposit and/or Paycards Available
  • Paid Holidays & PTO (Based on accrued hour requirements)
  • Medical Coverage-Access to affordable and comprehensive group medical coverage

For more information, call or stop by our office today.
Our job is to get YOU hired (and it's free!)

327 9th St. Sheldon, IA 51201 | (712) 324-2425

Aventure Staffing is an Equal Opportunity/Affirmative Action Employer. A drug screen and background may be required.

Interested? Contact:

Sheldon Branch

Aventure Staffing in Sheldon employs individuals in a large variety of industries, including clerical/office, industrial, manufacturing, warehouse, agriculture and healthcare fields.

Our services are always FREE to applicants! Apply directly to the Sheldon Branch by going to

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