Escrow CSS | $17/hr
Monday-Friday 8:00am-4:30pm
A North Sioux City company is seeking a detail-oriented and customer-focused Escrow Customer Service Specialist to join their team! Previous experience handling inbound/outbound calls or previous experience in mortgage.
Responsibilities:
- Handle incoming borrower, agent and lender calls at a professional level.
- Accurately compose written information for loan histories.
- Accurately verify, key and/or memo insurance information in relation to all Creditor Placed Insurance (CPI) product types and CPI cancels.
- Ability to follow up and resolve customer problems or issues.
- Level 3 inbox emails from borrower to help rectify outstanding issues.
- Meet and exceed Quality audits and metrics.
- Review insurance policies for compliance and lender requirements as well as cancel vehicle CPI policies.
- Quality must be maintained to minimize premium loss.
Requirements:
- High School Diploma
- Excellent telephone, written and verbal communication skills with strong customer service focus
- Professional interaction with employees, peers and customers
- ability to answer questions, correct errors and resolve discrepancies
Benefits & Pay:
- $17/hr
- Paid every Friday
- Direct Deposit and/or Paycards Available
- Paid Holidays & PTO (Based on accrued hour requirements)
- Medical Coverage-Access to affordable and comprehensive group medical coverage
For more information, call or stop by our office today.
Our job is to get YOU hired (and it's free!)
509 Douglas St, Sioux City, IA, 51101 | (712) 277-8103
Aventure Staffing is an Equal Opportunity Employer. A drug screen and background may be required.
