Field Service Rep - Heavy Equipment Mfg - BILINGUAL

Yankton, SD

Employment Type: Full Time Industry: Manufacturing Job ID: 051-DH43

Looking for a job where you can travel the country?  If you are enjoy helping others, are good with customer service and have mechanical/technical skills, we are looking for you!  Excellent opportunity as a Field Service Rep with one of our manufacturing clients providing assistance with installation, start-up, troubleshooting and operator training.  Position involves frequent travel to client sites with overnights and some weekends.

Duties of this Field Service Rep will include: 

  • Analyzing and correcting technical field problems in person, over the phone or through email/correspondence with customers.
  • Prepare detailed reports on service trips or calls and provide information and recommendations to solve or prevent recurring problems.
  • Provide technical assistance in developing manuals and in developing and presenting training programs for and to customers.
  • Actively work on continuous improvements to help improve products and efficiency.
  • Mechanical aptitude
  • Previous customer service experience in manufacturing or heavy equipment environment
  • Ability to perform mechanical installation and/or repair of company supplied equipment
  • Ability to push/pull/lift up to 40 lbs in heavy industrial settings; could be outdoors or may need to climb onto equipment and work at high levels
  • Excellent communication skills both written and oral; MUST BE fluent in both English and Spanish 
  • Working knowledge of Microsoft Office Products and training presentation media preferred
  • MUST BE ABLE TO TRAVEL frequently as needed with valid driver's license and acceptable driving history and able to obtain passport if required
  • Must have financial means to travel when required; approved expenses will be reimbursed

EEO/AA Employer; Pre-employment physical, drug screen, background and/or DMV check may be required. 

               If interested, please send resume to: 


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