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Field Service Rep - Heavy Equipment Mfg

Vermillion, SD

Employment Type: Full Time Industry: Manufacturing Job Number: 0058-051

Excellent opportunity for a Field Service Rep with a growing, reputable manufacturing company to provide assistance with installation, start-up, troubleshooting and operator training.  Position involves travel to client sites with overnights and some weekends.

Duties of this Field Service Rep will include: 

  • Analyzing and correcting technical field problems in person, over the phone or through email/correspondence with customers.
  • Prepare detailed reports on service trips or calls and provide information and recommendations to solve or prevent recurring problems.
  • Provide technical assistance in developing manuals and in developing and presenting training programs for and to customers.
  • Actively work on continuous improvements to help improve products and efficiency.
  • Mechanical aptitude
  • Previous customer service experience in manufacturing or heavy equipment environment
  • Ability to perform mechanical installation and/or repair of company supplied equipment
  • Ability to push/pull/lift up to 40 lbs in heavy industrial settings; could be outdoors or may need to climb onto equipment and work at high levels
  • Excellent communication skills both written and oral; Bi-lingual is preferred, particularly with Spanish
  • Working knowledge of Microsoft Office Products and training presentation media preferred
  • MUST BE ABLE TO TRAVEL frequently as needed with valid driver's license and acceptable driving history and able to obtain passport if required
  • Must have financial means to travel when required; approved expenses will be reimbursed

EEO/AA Employer; Pre-employment physical, drug screen, background and/or DMV check may be required. 

               If interested, please send resume to:  jroepke@aventure.com 

 

Janet Roepke
Recruiter

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Jobs Apply Now October 17, 2014

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Aventure Staffing provides employment solutions at all levels for our valued employees and clients. We will build enduring partnerships based on integrity, loyalty, mutual respect and trust. Our consultative approach and excellence in quality and service will set the standards for the staffing industry.

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